Supporting the systems behind everyday work, from user identity and business applications to factory networks and virtual infrastructure.
Professional experience
Mar 2026 — Present
Electrolux Group
IT Infrastructure Analyst
Operate and troubleshoot server, network, Wi-Fi and workplace infrastructure supporting factory and office operations in an IT/OT environment.
Administer physical and virtual servers; coordinate server-room operability with Facilities and Global IT.
Diagnose connectivity incidents across switching, VLANs, DHCP, firewalls and wireless infrastructure; document recovery and configuration changes.
Deliver Layer 2/Layer 3, fiber, LAN and Wi-Fi connectivity with R&D, Logistics, Engineering and IoT teams; support OT segmentation, patching and asset lifecycles.
Jun 2025 — Jan 2026
Aegis
IT Infrastructure and Systems Specialist
Managed networking, identity, virtual infrastructure, storage and recovery procedures.
Configured Cisco switching and firewalls; administered AD DS, Group Policy, DNS, DHCP, access controls and domain trusts.
Managed VMware ESXi, Proxmox, Dell iDRAC, Dell PowerScale, RAID and server maintenance.
Administered Microsoft SQL Server and Oracle; developed backup, recovery-testing and disaster-recovery procedures.
Jul 2022 — Jul 2024
El Mostafa for Master Batch
IT Specialist
Supported Windows endpoints, identity, LAN infrastructure and business applications.
Administered Active Directory, DNS, DHCP, file services, user accounts and permissions.
Resolved hardware, software and connectivity incidents; coordinated vendors, asset tracking, repairs and infrastructure documentation.
Professional training
Aug 2026 Expected Feb 2027
In progress
DevOps Engineering Diploma
Route Academy · Six-month hands-on program
Developing practical skills through coursework and labs. Curriculum covers Linux/RHEL, Git, AWS, Terraform, Ansible, Docker, CI/CD, Kubernetes, monitoring, DevSecOps and GitOps. The planned AWS/Kubernetes capstone remains future coursework.
Dec 2024 — Jun 2025
220 training hours · Very Good
Azure Cloud Engineering Program
IT-Gate Academy
Coursework aligned with Microsoft AZ-900, AZ-104, AZ-500 and AZ-700, plus Veeam VMCE, CCNA and Windows Server administration.